Balanced Scorecard
The Balanced Scorecard(BSC) puts strategy at the heart of your organisation, allowing you to focus 100% of your employees’ effort on the achievement of company objectives. This course enables the translation of vision and strategy in action, monitor strategic performance, design and build a BSC and drive operational improvements.
Who is this for?
- Company executives
- Analysts
- Senior managers
- Policymakers
- Business owners
- HR managers
What will you learn...
Managing strategic performance using the BSC
- Introduction to the Balanced Scorecard
- Benefits of the Balanced Scorecard
- Linking Mission and Vision to operations
- Application and uses of the Balanced Scorecard
- The Financial, Customer, Process perspectives in detail
- Overview of the Balanced Scorecard creation process
- Strategy maps and Strategic Themes
- Strategic Measures and Strategic Targets
Developing a BSC
- Create a strategy-centric organisation
- The Learning & Growth perspective in detail
- Define strategy, identify strategic themes and build strategic linkages
- Engage the leadership team
- Importance of data collection, interviews, and focus groups
- Strategic documentation
- Work with the Case Study
- Strategic objectives and strategic themes
Monitoring Strategic Performance
- Purpose of strategic measures and relationship with KPIs
- Lead and lag measures
- Develop appropriate measures using the Strategy Map
- Examples of measures for each of the four perspectives
- How to implement the Balanced Scorecard
- Lag and lead measures
- Determine measures and targets
- Map strategic initiatives
Implementing A Balanced Scorecard
- Set appropriate stretch targets for each objective
- The Strategic Management System and performance management
- Map strategic initiatives for HR
- Plan for implementation
- Bring about successful change
- Communicate the Balanced Scorecard
- Develop appropriate targets using the Strategy Map and Measures
- Cascade the Balanced Scorecard across the organisation
- Strategy Review Meetings
- Case study activities
Pulling it all together
- How to make it work in your organisation
- Create an outline project plan
- Identify key roles and key players
- Case study activities
- Top Tips for success
- Create a personal plan of action
- Lessons learned from the programme.
Book You Course Now
Course ID: LM08
Duration: 5 days
Course fee: £3,900.00
Meet your Tutor
Patrick opio
MSc MSc DIC MAPM
Project Managment Proffessional and trainer with nearly 20 years UK and overseas experience in planning and project controls.